Cloud86 Status

All Systems Operational

Shared Webhosting Operational

Managed WordPress Operational

Managed VPS Operational

Website Operational

My Cloud86 Operational

Other Operational

Telephony Operational

Support system Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

Incident: Admin Portal Email Delivery Issue (Password-Resets Affected)

Resolved - This incident has been resolved.
May 16, 07:14 CEST

Monitoring - The cause has been identified and a mitigation has been implemented.
May 15, 15:35 CEST

Investigating - We are currently experiencing a problem that prevents the My Cloud86 portal from sending any outgoing email. As a result, password-reset messages and other system notifications are not being delivered.

Impact
* Password-reset emails are delayed or undelivered.
* All other automated emails generated by the admin portal are also affected.
* Customer mailboxes and customer-facing email traffic remain fully operational and are not impacted.

Our engineering team is actively investigating and working on a fix. Restoring email functionality—especially password resets—is our top priority.

We apologise for the inconvenience and appreciate your patience while we resolve this issue.
May 15, 14:17 CEST

May 15, 2025

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.